Record spring heat drives £153m in UK subsidence payouts
"Subsidence-related insurance claims totalled £153 million in the first half of 2025, as households across the UK felt the impact of an...
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Which Magazine members survey of home insurance customer satisfaction raises a red flag for insurers
The August 2025 issue of Which Magazine is not an emotional rendering of one person's poor experience of UK home insurance...
How technology in claims processing is changing consumer choices in insurance
“According to a recent survey by Insurity, a pioneer in cloud-based insurance software and analytics, a noteworthy 52% of consumers...
Saga, DLG, Admiral, Sabre- many carriers, cuts forecasts as inflation drives up cost of claims
70% or more of an insurer's costs are incurred in claims operations and payments and as claims inflation hits carrier's profits hard...
Ice, eFNOL and avoiding the Bob Marley effect
Claims departments around the country have suffered in the last few days. Snowfall followed by sub-zero temperatures is a sure-fire...
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