"Why should insurers continue to develop automation solutions? Because new, agile InsurTech startups tend to be more customer-centric, which creates expectations that legacy players will need to meet to stay competitive."
Jason Tillman in Property Casualty 360 June 28 2018
Jason also makes the crucial observation that insurer's business teams must be able to make changes, add new processes and perils without the need for developers, business analysts or tech vendor staff.
In the same way Tableau, Qlik, Sisence, Logi Analytics et al brough self-service BI to enterprises and turned the BI & Analytics world upside down so too are Digital Insurance Platform vendors like 360Globalnet, Rightindem are shaking up the insurance technology market.
Don't get left behind and don't be trapped inside inflexible platforms dependent on developers to innovate.
Question: What are some of the challenges traditional insurers may face when implementing automation? Can these challenges be avoided? If so, how? Answer: Well, it can be challenging if you are using an overly complicated tool that your front-line employees can’t modify as conditions change. Choose a solution that doesn’t require a highly skilled developer to update processes when needed.