2/20/2018 5:35:50 PM | less than a minute read

TRANSFORMING DISTRIBUTION MODELS FOR THE EVOLVING CONSUMER

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Mike Daly

Transformation, AI, Insurtech, Insurance Transformation

Get in touch

Mike Daly

Transformation, AI, Insurtech, Insurance Transformation

Fascinating research by Accenture with 33,000 customers e.g.

Globally 36% prefer alternatives to traditional insurance suppliers and those options include Google, Amazon, Apple and Facebook. This varies from 46% in the UK to 13% in Canada.

57% of insurance customers are channel agnostic ranging from 50% in Nordics to 61% in USA.

Plenty to input into digital transformation strategy planning. See the full report by following the link below- has separate banking stats

Our global study of nearly 33,000 financial services customers across 18 markets highlights significant shifts in what consumers expect from the sector:

www.accenture.com/...