World Priorities

  1. Digital Innovation
  2. Customer Centricity
  3. Analytics
  4. Claims
  5. Underwriting

One of the key barriers insurers cite in this study is "Legacy Systems". The natural solution is a digital platform that wraps around legacy systems and delivers the priority goals without having to write-off the considerable investment in core systems.

Particularly as most insurers have different core systems in each country as a result of mergers and acquisitions.

No complex, time consuming and costly integration. Just a secure and unique URL link for each claim between core systems and the digital platform. A single digital record for each claim to achieve high customer satisfaction at a lower claims processing cost and lower supply chain costs.

Enabling the Digital Claims Directorto enjoy digital transformation despite the limitations of core systems. And with embedded analytics to drive better decisions and planning