The focus on efficiency is never done. To be competitive, we need to be efficient.”

David Knibbe Chief Executive

A large portion of costs in the claims business units. Global and regional insurers have made big cost savings impact there: -

• Reduce Opex by 40%
• Reduce indemnity costs by 9%
• Reduce claims IT costs by 75%

 Digital claims and risk management platform

already delivering these outcomes with sacrificing customer satisfaction. Customer satisfaction scores of 95% and NPS rising.

There is sometimes a temptation  to look at just the front-end and adding some cool digital interface. But to delight customers and reduce costs whilst also achieving higher efficiency requires transformation across the whole value chain.

That is where 360Globalnet scores highly with over 30 insurers in four continents.