"The heat is on for insurance companies – if you’re not implementing the Financial Conduct Authority’s (FCA) rules then you are likely to see action taken against you.

The regulator has this morning warned it will take action against general insurance firms that “fail to properly implement rules introduced to increase transparency and encourage shopping around at renewal time.”

The warning refers to its rules, introduced in April last year, that outlined firms must clearly show the insurance premium a customer paid last year alongside its renewal premium. It also means firms must show a straightforward message that encourages customers to shop around."

Paul Lucas Insurance Business UK 3rd April 2018