P&C  "insurers must address their IT data collection systems in order to profit from more IT glamorous solutions such as chatbots, blockchain, artificial intelligence and the Internet of Things (IoT)" says Sven Roehl, who facilitates The Cookhouse Lab in Toronto.

But different products and different geographies run in different legacy core systems- multiple silos that block digital transformation.

This requires access to and analysis of both structured and unstructured data from all these data silos. Add external data and you are onto a winning data strategy for digital transformation of the whole claims value chain.