It is rarely technology that is the key to innovation and success. History is full of superior technology that bit he dust. 

It needs vision, strategy and leadership that can explain why change is needed and has the answers as to how.

Technology is the means to that end and it is refreshing that John Neal is taking this approach.

“You have to consult widely and make sure the solution is utterly fit for purpose . . . but when you do that you have to draw a line and say ‘this is the way we’ll do it’,” said Mr Neal."