Smarter cars and cost escalation impacting the cost of claims.
Another reason to have a digital claims platform delighting customers and collapsing costs. Even though the windscreen replacement service providers will handle repairs directly with the customer the replacement screen data should be captured in the digital platform for a complete view of the customer. At no incremental cost.
Replacing a cracked or chipped windshield, for example, in a car with automatic emergency braking, adaptive cruise control and lane-departure warning systems could cost as much as $1,600. Furthermore, many cars are now bristling with embedded ultrasonic and radar sensors. So a relatively minor driving misjudgment that damages a side mirror and rear bumper could require fixing rear radar sensors used with blind-spot monitoring and rear cross-traffic alert systems. The price? As high as $2,050.
https://www.nytimes.com/2019/02/07/business/windshield-repairs.html
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