May not see the light of day but Amazon has the expertise to bring to market. 

For today there is always the option to combine a digital translation platform with real human translators- Whym. One major car manufacturer has deployed it at international customer assistance centres. When customers need help in a different country - say a road traffic accident- they need a someone to translate and triage help

• Medical care
• Vehicle repair and hire
• Accommodation
• Vehicle repatriation

When there are not enough Spanish, Lithuanian, Chinese or other translators on hand Whym will instantly connect the motorist with a native language translator.

For optimal customer experience Business will blend: -

• Human Translators in call centres, customer service hubs
• Human Translators connected automatically via a digital platform
• NLP based translation automation