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Automatically buy travel insurance based on your phone’s location

Following in the digital footsteps of Lemonade, TROV, Slice et al a refreshing approach to travel insurance for mobile internationalists.

Speaking to TNW, Nikolay Storonsky, CEO and Founder of Revolut, said “We wanted to create a type of insurance that uses technology to...…

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A dummy's guide to GDPR: The best thing since sliced bread

There's something particularly refreshing about listening to an expert. I had the opportunity to do just that last week when attending...

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The problem with insurance is bad user experience

The problem- "Insurance companies are accustomed to making money off of friction, like making claims processes unnecessarily...

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Tackling insurance fraud needs more than analytics and AI

In the US & Canada the annual costs of P&C insurance fraud is estimated to be $34bn per annum!

Source Coalition against Insurance...

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Is Customer Engagement good for relationships?

" Married to engagement? Get a divorce.

Reflecting on the nature of online customers and the companies that vie for their attention,...

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Marshmallow- Alone except for Marsh

Could be the successor film to "Charlie and the Chocolate Factory". 

"Alone" the David & Goliath blockbuster about London based...

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2018 is the tipping point for digital insurance

Only room for 4/5 digital insurers to win the lion's share of profitability in each product and/or geography segment.  (McKinsey) 

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CAN INCUMBENTS FINISH THE RACE TO BECOME DIGITAL?

"It is easier to call for a new build of core systems and all its surrounding processes than to actually do it. That is why still many of...

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Why every digital transformer needs a lavatory brush nearby

35% of costs in construction result from waste materials and time. Digital transformation can both improve outputs & customer...

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GDPR - Opportunity to Bring New Quality to Your Content

When you are asked by an event organiser to speak, their decision is made as there is a perceived opportunity to have you (the expert)...

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Slowly but surely, gains from AI innovation are coming

"The real issue is it that it takes time to implement changes in processes, skills and organizational structure to fully harness AI’s...

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Technology the least important aspect of AI?

Every forecast of AI transforming enterprises, economies and nations must have a caveat. The AI technology is the easy part- it's the...

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How long do you have to digitise the claims value-chain?

After three years or so of dabbling with insurtech incubators and startups, implementing limited customer UX projects insurers must move...

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Digital platform- it's a wrap

"Insurers are placing greater emphasis on their digital offerings as a key competitive differentiator- shifting customization from core...

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Hurricanes- is the insurance industry ready for 2018?

"With more than $700 billion of policyholder surplus at the time the hurricanes hit, the US P&C industry is ready to pay its share of...

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Coal- to insure or not to insure?

Oliver Ralph in FT describes how some of the world’s biggest insurers are trying to cut down on coal use by refusing to offer cover to...

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Is the Insurance Industry about to step out of the 17th Century?

I may find myself hounded across Leadenhall market for suggesting such an idea but is the ritual of brokers sitting outside an...

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You can make data say most things, but it won't lie!

I love this - shows the power of both Data and Telematics in use to stop the fraudsters.

I do wonder how long it will be before we move...

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The human flaw in AI implementation

"To fully unlock the benefits of artificial intelligence, you’ll need to upgrade your people’s skills — and build an empowered, AI-savvy...

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Amazon plants digital foot in insurance

We were all writing about it and now Amazon has moved on from opening an insurance group in London and is reported to start in earnest.

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China Is Right: The World Doesn’t Need Silicon Valley

Consumers may be the winners as China's Digital Giants fight those of the USA. And don't forget Japan.

If incumbent analogue industry...

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Banking on Amazon

Been a lot of focus on Amazon's insurance ambitions recently so doubly relevant to consider banking as a target market.

"Asheet Mehta with...

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