InsurTech adherents must see- the Elephant is insurance
A timely reminder from Patrick Kelahan that ; -
"InsurTech is that similar situation- many firms ‘touching’ the initiative from a narrow...
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Digital Claims Transformation, Insurtech, Analytics
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Blog: To grow, insurers must hit the open road
"Insurers are increasingly finding themselves disintermediated by other players in the direct relationships with their end customers. If...
Tesla, New Insurance Products and Ecosystems
Tesla already bundles insurance for customers and if nothing else Elon Musk is a proven innovator. Then you read his strategy to build 1...
Why Blockchain is Hard
"The main thing distinguishing a blockchain from a normal database is that there are specific rules about how to put data into the...
Operational Excellence in Insurance
"Overall, survey responses make clear that the majority of these organizations are falling behind in their quest to improve operational...
I Love Claims Subsidence Conference
New research from KPMG and Acord , Operational Excellence in Insurance, states insurers indicate that 94 percent of carriers...
UX Trends observed at Google as a Mobile UX Lead
As the smartphone is the way people so often transact, gain information, communicate and generally get on with life these practical...
The Global Claims Market
Really good to see a Digital Claims Technology Company give measurable benefits to be gained from its technology and putting these in the...
Digital Transformation Is Not About Technology
Not the first and not the last to point this out. Read "Top 10 barriers to digital transformation are really just in the mind. Please...
CFOs of European insurers seek to reduce costs to bolster profitability
"Low economic growth and market volatility are the two top concerns for the Chief Financial Officers (CFOs) of European insurers. At the...
Stuck in the insurance digital slow lane?
Potted history of insurance from James Harding COO at 360Globalnet building on perceptive article by Denise Garth SVP Strategic Marketing...
Amazon’s empire rests on its low-key approach to AI
Is the Insurance world in the same position viz-a-viz AI? Loads of hype but the effective implementation down at the low-level...
Plot your progress on the journey to Insurance 3.0
“It took 7-8 years from the start of the Digital Age in 2007, with the introduction of the Apple iPhone, for Insurance 1.0 to witness the...
Insurance has a ‘Triple-Legacy’ Problem
As if legacy core systems were not enough of a challenge Aly Dhalla adds two more creating the triple-legacy problem:-
- Legacy systems
Insurers' anti-fraud tech budgets on the rise
Is this another case of being seen to invest in technology for technology's sake? Like combining AI, blockchain and anti-fraud into one...
CAT Claims go Digital
a cat may have none lives but an insurer only has one business life and had better take care of it. Many have digitally transformed CAT...
10 Principles for Modernizing an Insurer's Technology
You know your legacy IT system is rapidly becoming obsolescent at the same time as stiff competition and disruptive forces demand you...
The Future of Insurance: The Party is Hopping. What’s Next?
Well crafted article by Denise Garth with a massive challenge for every insurer.
"It took 7-8 years from the start of the Digital Age in...
Advising With AI: A New Approach
Is this right or wrong? The idea that business advisers using AI to find intelligence worth finding?
AI is best at automating predictable,...
Ditching the insurance disintermediation hype
Hub of this article is that customers want choice.
“The industry used to look at this issue in a very binary fashion. It was seen as a...
The Insurance Industry Plays Catch Up With Customer Experience
If your Net Promoter Score is less than 77% you are definitely catching up. Same if you get customer satisfaction scores just scraping 90%
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