Potted history of insurance from James Harding COO at 360Globalnet building on perceptive article by Denise Garth SVP Strategic Marketing at Majesco.
Set's a challenge and also solutions for insurance claims execs. Plot where you are on the path from Insurance 1.0 to 3.0.
I recently met a senior exec at a major insurer that spent one year and £10 million to complete an Digital Claims POC- just one customer journey mind! That is like ERP solutions before the days of Salesforce.com. Expensive, slow and so Insurance 1.0 Today POCs can be configured and launched in days; a three month POC will prove the metrics from delighted customers to collapsed costs. All without high upfront costs; in fact usually with no integration or other upfront costs.
/Passle/5936d4a43d94760a145c92a7/SearchServiceImages/2026-10-07-15-47-10-738-6ac6697ea94b9e84e53c38fc.jpg)
/Passle/5936d4a43d94760a145c92a7/SearchServiceImages/2026-10-05-10-49-57-927-6ac380d5147a7b8e1ace985b.jpg)
/Passle/5936d4a43d94760a145c92a7/SearchServiceImages/2026-09-23-14-13-13-321-6ab3de7902670829c849ef1a.jpg)
/Passle/5936d4a43d94760a145c92a7/SearchServiceImages/2026-09-04-12-26-17-999-6a9ab8e94804626b99cd417a.jpg)