Potted history of insurance from James Harding COO at 360Globalnet building on perceptive article by Denise Garth SVP Strategic Marketing at Majesco.
Set's a challenge and also solutions for insurance claims execs. Plot where you are on the path from Insurance 1.0 to 3.0.
I recently met a senior exec at a major insurer that spent one year and £10 million to complete an Digital Claims POC- just one customer journey mind! That is like ERP solutions before the days of Salesforce.com. Expensive, slow and so Insurance 1.0 Today POCs can be configured and launched in days; a three month POC will prove the metrics from delighted customers to collapsed costs. All without high upfront costs; in fact usually with no integration or other upfront costs.