“Furthermore, we’re the first general insurer to pay medical expenses upfront, ensuring that our customers are not left out of pocket at what can already be a stressful time.” The launch follows a December 2017 study conducted among 2,000 UK holidaymakers by atomic research on behalf of Co-op Insurance. It was found that 62% of insureds had to first cover the costs themselves – with 26% turning to family members to borrow money; 25% taking money out of their savings; and 10% ending up in debt as a result

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