Who are the losers?
- The hotel
- The tour operator
- The travel insurer
- The credit card provider (if they provide your travel insurance)
This means that a family claiming compensation for sickness from the hotel will often lead to the hotel claiming compensation from another party through a legal loophole.
Jason Peto and Jason Claxton, fraud and insurance experts , suggest an industry-wide initiative is key to fighting this rising trend. But don't wait for that, take action today to access and analyse all the unstructured data available to filter out fraudsters from bona fide claimants
This is a proven auto insurance solution that can be applied to travel insurance
Hard-pressed Brits, faced with increased inflation and a falling pound, are finding a creative way to make the holiday payments hurt less, by submitting fraudulent travel claims. According to TUI, owner of First Choice and Thomson, say they’ve seen 15 times more sickness claims since Spring 2016, on previous years. While ABTA cites a 500% increase in the number of compensation claims for holiday sickness since 2013. The finger of suspicion is well-founded as the same is not happening for fellow Europeans, who stay at the same resorts. But it isn’t just the fraudulent claimant that’s to blame. Sadly, as we’ve seen previously with personal injury claims, the problem is being exacerbated largely by claims management companies (CMCs) who are helping the phenomenon along nicely, especially those that represent all-inclusive holiday customers, where the issue is most prevalent.