Re-imagine the customer journey so that the claimant's satisfaction rises and she has more time to spend on the finer things of life.
This includes digitizing the whole supply chain from FNOL to claim settlement- those contractors, inspectors, liability investigators, repair body shops, care hire companies, vets-- the whole caboodle.
And then have access to all the data relevant to past, current and future insurance business so as to analyse and plan the future with complete insight.
Sexy? Well only in the sense that Uber, Amazon, Lyft and Google deliver the things that people want at the speed they need it.
This is why we are looking into making it super easy and fast for start-ups to jointly launch new sexy products and solutions. If you have an opinion around what and how to best do this, why don't you share it? We just started the journey. Get your tickets on the constructive innovation journey now...