Reaffirms how vital wide range of data from multiple and disparate sources is a key success factor for home and contents insurers.

Any digital claims platform must include embedded analytics to deliver same competitive advantage The Hartford aiming for. 

Whether or not AI is a factor master data management is a must-have before any form of automation can be expected.

And for CAT events and water damage, images and image recognition is of limited value. Moisture measurements require site visits and a combination of augmented gig workforces, onsite inspections and love video-streaming to patch in specialist engineers in real-time a boon.

Effective remedial action can be planned faster and the many parties choreographed to restore customer's lives and properties.