The ICO has made it clear that the Insurance market will be held to task for GDPR to the same extent as any other industry. But, the proliferation of new technologies and customer facing platforms, as well as the required move from a more 'product' to 'customer'centric approach, can provide insurers with an opportunity to turn GDPR from a threat - into an opportunity.
I'll be talking about this soon at the forthcoming Claims Management & Innovation Conference in Amsterdam, this coming Thursday.
Insurance sector must “make friends with consent and each other” in the run up to GDPR and UK Data Protection Bill changes, says ICO’s Emma Bate at the ABI’s 2017 Data Conference The insurance industry should not expect special treatment when it comes to the implementation of the EU’s General Data Protection Regulation (GDPR) next year, an Information Commissioner’s Office (ICO) official has warned. Speaking at the ABI’s 2017 Data Conference last week, ICO general legal counsel Emma Bate, formerly a partner at DAC Beachcroft, also urged the industry to “make friends with consent and each other”. The view from the regulator is that “you are not special,” warned Bate. “We [the industry] have used and abused consent in this country for some time,” she continued. “Now is the time to press the reset button.” Keep calm and carry on