This article is one of the most relevant and interesting I've seen and a challenge to all insurtechs. Frederik's views accord with mine when I had to digitally transform a global hotel chain.

Technology vendors are generally far too arrogant, over-hype the benefits and under-state cost of ownership, lead-times and complexity. And too many insurtechs tackle just a small part of the digital transformation challenge- often just UX.

Valuable lessons here